Frontiers | The Effect of Emotional Labor of College Administrative Service Workers on Job Attitudes: Mediating Effect of Emotional Labor on Trust and Organizational Commitment
Emotion Work and Emotion Management (Chapter 22) - The Cambridge Handbook of Workplace Affect
Full article: Implications of Emotional Labor on Work Outcomes of Service Workers in Not-for-Profit Human Service Organizations
Emotional Labor: Examples & Consequences
Revised implementation of emotional labor model. | Download Scientific Diagram
Conceptual model: integrative model of emotional labor process.Notes:... | Download Scientific Diagram
PDF) THE EFFECT OF EMOTIONAL LABOUR ON ORGANIZATIONAL COMMITMENT AMONG CALL CENTRE CUSTOMER SERVICE REPRESENTATIVES | IAEME Publication - Academia.edu
PDF] Emotional Labor at a Crossroads: Where Do We Go from Here? | Semantic Scholar
PDF) Organizational Consequences Of Emotional Labour In Mangenent
7.5 Emotions at Work – Industrial Organizational Psychology
PDF) Determining the ease of managing emotional labour: Its impact on turnover intentions among customer-facing retail employees
Emotional labor in librarianship: A research agenda - ScienceDirect
Emotions at Work
Conceptual model of emotional labor. From "Emotion Regulation in the... | Download Scientific Diagram
Emotional labour, social intelligence, and narcissism among physicians in Jordan | Humanities and Social Sciences Communications
Emotions at Work
PDF) Emotional labour and its consequences in health-care setting
Book Review: Catherine Theodosius Emotional Labour in Health Care: Routledge: Abingdon 2008. 248pp. ISBN: 978—0-415—40954—4. £90.00 (hb) / 22.99 (pb) - Yiannis Gabriel, 2009
Let Me Tell You About My Job”: Exploring the Terrain of Emotion in the Workplace | Semantic Scholar