Shaping Attributions of Crisis Responsibility in the Case of an Accusation: The Role of Active and Passive Voice in Crisis Response Strategies - Gijs Fannes, An-Sofie Claeys, 2023
Crisis Management and Corporate Apology: The Effects of Causal Attribution and Apology Type on Publics' Cognitive and Affective Responses - Surin Chung, Suman Lee, 2021
Sustainability | Free Full-Text | CSR and Organizational Attractiveness: The Impacts of Crisis and Crisis Response
How to Apologize in the Business World – Nano Tools for Leaders
The Organizational Apology
The Organizational Apology
The Transformative Power of Apologizing — Freedom Lifted
Toward a Theory of Organizational Apology: Evidence from the United States and China | ScholarWorks
The Organizational Apology
The Organizational Apology
PDF) Apologies and Transformational Leadership
Customer Apology Email or Script Examples Without Sounding Scripted | Giva
Testing perceptions of organizational apologies after a data breach crisis - ScienceDirect
How and When to Apologize
Frontiers | Apology and Restitution: The Psychophysiology of Forgiveness After Accountable Relational Repair Responses
Solved According to your reading, The Organizational | Chegg.com
Apology Letters | PDF
Frontiers | Verbal or Written? The Impact of Apology on the Repair of Trust: Based on Competence- vs. Integrity-Based Trust Violation
How to Apologize Professionally: 6 Tips (+ Examples)
![How to Write an Apology Letter to a Customer [Examples]](https://www.tidio.com/_next/image/?url=https%3A%2F%2Fwww.tidio.com%2Fwp-content%2Fuploads%2Fapology-letter-1.png&w=3840&q=75 "How to Write an Apology Letter to a Customer [Examples]")
How to Write an Apology Letter to a Customer [Examples]
Effective Apologies Include Six Elements – Association for Psychological Science – APS
Frontiers | Sorry, Not Sorry: Effects of Different Types of Apologies and Self-Monitoring on Non-verbal Behaviors
